I needed urgent medical care and I couldn’t call the insurance company before. What shall I do now?

You should call the insurance company, as soon as possible, to inform them about the event and so, they could open a dossier, check the medical reports concerning your medical care and inform you about if the medical care you needed is covered by your insurance policy . If so and if all is OK, they will proceed to reimburse you against the accurate information. They will inform you about the procedure and the necessary documents and information you are obliged to submit them.