How do I use the insurance if necessary?

To enforce any of the guarantees of the insurance policy, you must contact the insurance company. In the insurance certificate you can find the 24-hour helpline the insurance company, that is to be the main way of communication with them. Likewise, in the general terms and conditions that you will receive by email, you can find a section where the procedure to be followed in all cases is clearly detailed, therefore we recommend you checking it before starting your travel.